KPG gift vouchers cannot be redeemed for cash Training DVDs (or other media) and books once unwrapped Shrink-wrapped, blister-packed or any items supplied in factory-sealed packaging.Īll consumable items (e.g batteries, tape stock, adhesive tapes, lamps (bulbs), blank media etc.) once unwrapped.Ĭomputer Software and Hardware once unwrapped.Īny computers built or modified by KPG or our suppliers to a customer's specifications.
KPG is not responsible for any consequential or incidental damage resulting from the sale or use of any goods purchased from us - Our liability is limited to the monetary value of the goods only. RMA numbers are valid for 7 calendar days. Items with shutter counters must show zero shutter releases).ĭefective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model. Please read all RETURN CONDITIONS below because if all the conditions are not met we reserve the right to refuse the return of items or to charge a restocking fee of 25%.Īll returned or exchanged items must be unused and in new condition, in their original packaging, and must include all packing material, blank warranty cards, manuals, and all accessories. If payment was made by credit card, once we receive the returned item we will credit your account, however please allow 7-10 days for the credit to appear on your credit card statement (This is not because we are keeping your money but because credit card companies can be slow to acknowledge refunds). Refunds on returned items will be made via the same payment method as used to purchase the goods. You have the option of exchanging the item(s) or receiving a refund for the full amount of the original purchase price. We want you to be happy with your purchase from KPG and hence if you are not completely happy with the item it can be return for credit within 7 calendar days from delivery in a new and unused condition, complete with all original and undamaged manufacturers packaging and documentation.Īny claim for missing items or transit damage must be communicated to KPG within 24 hours of delivery as thereafter we have no recourse with our couriers.
0 kommentar(er)
